Privacy Policy

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Privacy Policy

This privacy policy tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.


Who are we?

We are Fancy Healthcare Services Ltd. You can contact us by email or by telephone on 020 3556 8782, WhatsApp No 074 9199 3874 / 075 1442 5300.

We are not required to have a data protection officer, so any enquiries about our use of your personal data should be addressed to the contact details above.

When you submit an enquiry or application via our website, we ask you for your name, contact telephone number, gender, email address and an optional Curriculum Vitae (“CV”).

We use this information to provide you the best possible service. This includes responding to your query (including providing you with any requested information about our services), application and notifying you of future job opportunities. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to an enquiry or application.

Your enquiry is stored and processed into our CRM system which is managed in our head office. The CRM system is solely accessed by Fancy Healthcare Services Ltd employees.

We do not use the information you provide to make any automated decisions that might affect you.


  1. Collecting your personal information

We may collect, store and use the following kinds of personal information:

(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation.

(b) information that you provide to us for the purpose of registering with us (including your name, contact telephone number, gender, email address and other relevant in-formation directly from your CV)

(c) information that you provide to us for the purpose of subscribing to our website ser-vices, email notifications and/or newsletters (including your name, address, phone number, email address).

(d) any other information that you choose to send to us.


  1. Using your personal information

We will retain, use and disclose your personal information in order to complete our obligation of delivering our services to you for the following purposes:

(a) To preserve and maintain our business relationship with you as a client, candidate or user of our website

(b) Matching your details with current and future job vacancies that are best suited to your skills and requirements and submitting your personal information to clients in order to apply for jobs

(c) Enabling you to directly apply for specific or general jobs on our website

(d) To deal with any enquiries of yours

(e) To fulfil contractual responsibilities with our clients

We may disclose information about you to any of our employees or trusted third parties (including clients) as reasonably necessary for the purposes as set out in this privacy policy. We may also release personal information to law enforcement agencies if we are required or permitted to do so.

  1. Cookies

We use cookies to maximise your user experience. These are small text files that are stored on your device in order to allow us to collect data and help improve and tailor our website and online services.

To learn more about our use of cookies, please take a look at our Cookie Policy.


  1. How long we will hold your personal data

As we regularly support clients and candidates over a prolonged period of time, and often throughout their career, the purpose for which we keep personal data is a continuing purpose. Therefore, we retain your personal data for as long as believed necessary in order to fulfil our duty to you. As we regularly enforce data-cleansing and updating exercises we ensure that the information we hold is not only accurate but relevant and required.


  1. Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall- protected) servers.

Of course, the secure transmission of data over the internet cannot always be guaranteed, and therefore we cannot promise the security of data sent over the internet.

  1. Your rights as a data subject

By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

You have the right to ask us to stop using your information for a period of time if you believe we are not doing so lawfully.

Finally, in some circumstances you can ask us not to reach decisions affecting you using automated processing or profiling.

To submit a request regarding your personal data by email, post or telephone, please use the contact information provided above in the Who Are We section of this policy.


  1. Your right to complain.

If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at


Cookie Policy


What is a Cookie?

We use the word “cookies” to include a piece of text, pixels, clear GIFs, log files, web beacons or other tracing or tracking files or similar technology that are placed on your device. Depending on the settings you have selected, your browser adds the text to your device using a small text file. You can change the browser settings to reject cookies. Many browsers are set to accept cookies by default because cookies make it easier for you to view certain content. If you choose to disable cookies at the browser level or reject cookies using our cookie tool you may find the website does not work in the same way or may prevent you from using certain parts of the sites. Certain cookies are essential and strictly necessary to enable you to browse our websites and use their features. Without these cookies, services such as shopping baskets and e-billing cannot be provided. These cookies can be disabled at the browser level, but not through our cookie tool.


Why does Fancy Healthcare Services use Cookies?

Fancy Healthcare Services request cookies to be set on your device. We use cookies to let us know when you visit our websites, how you interact with us, to enrich your user experience, customise your relationship with Fancy Healthcare Services, including providing you with more relevant advertising and how you prefer to view content. For example, to help show you a localised website. We may also remember preferences such as text size and other customisable site elements.

Changes to Our Cookie Statement

We occasionally update this cookie statement. If we make any material changes to how we use cookies or how we treat information we have collected via cookies, we will reflect this in our Cookie Statement and revise the statement’s effective date, included at the end of this section. We encourage you to periodically review this statement to remain informed of how Fancy Healthcare Services uses cookies.

Cookies in use on our website

We are transparent in our use of cookies and have therefore compiled a PDF of the active cookies on this website:

Contacting Us

If you would like to contact us regarding our cookie statement, please email us at



Fancy Healthcare Services Training

Through very close working relations with one of the very best training schools in the United Kingdom, Fancy Healthcare Services ensure that before any member of staff can commence work in the healthcare sector, our very own personalised training course must be completed successfully.

Training modules include all 15 individual standards of the recently developed Care Certificate, as well as a selection of specialist units including blood pressure, moving & handling and pressure area awareness. We have always gone beyond what is necessary and, with the additional specialist training we offer, we aim to provide all staff with the skills and knowledge to excel when meeting the care standards of the client. As our staff would happily testify, we have always been keen to support our workers in the best possible way.

All training provided to our staff is supplied through Accredited Healthcare Service Firm, a specialist training company for the health and social care sectors. They have been established for several years as an independent company delivering customer focused training across the United Kingdom.

The Care Certificate

Jointly developed by Skills for Care, Health Education England, and Skills for Health, as of April 2015, it is now integral for all healthcare professionals to meet the 15 Care Certificate standards.

Whilst incorporating and superseding the Common Induction Standards and National Minimum Training Standards, the Care Certificate goes further and not only develops on the areas previously covered by the a forementioned standards, but also introduces many new training standards to the professional. This provides staff with a good foundation to develop their knowledge and skills in health and social care.

Below you will find a full breakdown of the personalised Fancy Healthcare Services training course including the additional specialist training units we cover and information on each of the 15 Care Certificate standards.

Additional Specialist Training

We take pride in the staff we supply, which is why our training course does not stop there. We aim to provide all our staff with further knowledge and training, because as we are all aware, the more you know, the better you can perform in your new role. Further modules covered within our training course are set out below:

Specialist Training provided:

  1. Blood Pressure
  2. Moving & Handling
  3. Pressure Area Awareness